Exchanges & Returns

We have a 7-day exchange policy. Customers have up to 7 days after receiving your item(s) to request an exchange.

To be eligible for an exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase for your reference. 

To start an exchange, you can contact us at husalaheelz@gmail.com. If your exchange is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting an exchange will not be accepted.

You can always contact us for any exchange question at husalaheelz@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products, intimate accessories/items. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns/exchanges on sale items or gift cards.